Ordering from Coconut Oil Online
About your online order: For orders received on normal business days (M-F) we attempt to ship within 24-48
hours. Weekend and after-hours orders will normally be shipped the next business day. You will receive an
acknowledgment of your order by email. If you do not receive acknowledgment of your order or it is acknowledged but
not received within 5-7 days (from our location in Ohio even California is 4-5 day delivery) please contact us by
email or by phone at 800-922-1744. We attempt to respond promptly to email inquiries. If you do not receive a reply
to your email you can assume that we did not receive it. Good service is extremely important to us and we will do
everything within our means to ensure that you receive the same type of service which we appreciate when ordering
online. We will NEVER share or sell any of the contact information which you provide to us.
The shipping charge is a flat $7.95 for any retail order (less than 48 bottles) shipped to any
address in the continental United States (lower 48) (shipping to Alaska, Hawaii, U.S.
Possessions and Military "States" based on weight). If you are placing an order for shipment to an
address outside of the United States, please go to International Orders. Since at the flat rate of $7.95 we are subsidizing the shipping cost
in most cases, we will ship using the most economical method. You may request a specific shipping method but
there may be an additional shipping charge.
"Bargain" shipping is available to Alaska and Hawaii using the new flat-rate Priority Mail box from the post
office. (See the link in the previous paragraph for shipping to Alaska, Hawaii, ...).
When ordering online, please provide a physical address for UPS shipping and a phone number in case we
should need to contact you about your order. If you have questions, please feel free to contact us by
email or by phone. Due to uncontrollable
circumstances in the international market, all prices are subject to change without notice.
How to Order:
(1) You can order online through our secure server
(2) or place your order by phone at 800-922-1744 (M-F, 8:30-4:30 EST)
(3) by fax at 937-456-9897. We accept MC, Visa, American Express and Discover
(4) by personal check or money order (in U.S. funds) payable to:
Mid-American Marketing Corp.
P.O. Box 295,
Eaton, OH 45320 when ordering by mail.
Download our order form (PDF format).
Note: We enjoy talking with our customers. We appreciate your online order, but if you would like to speak with a
"real" person feel free to call us at 800-922-1744 (M-F, 8:30-430 EST). If you call during normal
business hours your call will actually be answered by a person and you won't be subjected to an endless voice mail
menu.
International Orders are shipped by International Priority Mail using the flat-rate envelope. We can ship up
to 3 lbs. of oil for US$17.00. When you order from the International Orders page the shipping is already included
in the price.
Please see our comments on shipping and sales: "Free Shipping & "Sale Prices" .
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